Contact information

Contact Us

We’re here to help and will respond to all enquiries as quickly as possible.

If you have questions about your order, products, shipping, or anything else, please get in touch using the details below.

Customer Support

Email: support@krakatum.com
Phone: +353 833097183
Business Hours: [e.g. Mon–Fri, 9am–5pm]*

We aim to respond to all enquiries within 24–48 hours.

Order Enquiries

When contacting us about an order, please include:

  • Your full name

  • Order number

  • Email used at checkout

This helps us assist you faster.

Business Information

Business Name: [Your Store Name]
Registered Address: [Business address]
Country: [Country]

Returns & Refunds

For returns, exchanges, or refunds, please review our Returns Policy or email us directly to begin a return request.

Wholesale / Partnerships

For wholesale, collaborations, or partnership enquiries, please contact:

Email: [wholesale or business email]

Follow Us

Stay connected for updates, offers, and new releases:

  • Instagram: [@handle]

  • Facebook: [page link]

  • TikTok: [link]

We appreciate your support and look forward to assisting you.